Host, The Harborvale, a Marriott Autograph Collection
Title: The Harborvale Host
Reports to: Restaurant Manager
Who We Are:
The Harborvale in Burlington is the newest hospitality offering by Westport Hospitality, the team behind Hotel Vermont, the nationally recognized Condé Nast Traveler “Best Hotel in New England.” As Vermont’s first Autograph Collection hotel and only the third in New England, The Harborvale promises to be “Exactly Like Nothing Else.”
The Harborvale is seeking a Host to join our newly reimagined, one-of-a-kind property located in downtown Burlington, Vermont set on the shores of Lake Champlain. The Harborvale’s story is inspired by the wonder and sense of place that Lake Champlain provides; the adventure of fresh experiences, the opportunity to reminisce about fond memories while creating new stories to share. Food and beverage is essential to the guest experience at The Harborvale, whether for slow mornings, golden evenings or everything in between, enjoying meals and drinks in the Living Room of The Harborvale.
We are looking for a hospitality professional with a strong food and beverage service background, including deep knowledge of food styles and preparation, coffee, cocktails, wine and – most importantly – a love of hosting people.
We are an organization that thrives in a culture of shared responsibility and care for one another. The expectation that there is no front of house or back of house; we are one house.
Position Overview:
The Host at The Harborvale will bring their experience of exceptional service and ability to celebrate the extraordinary guest connections to our team to enhance what this property is known for.
In this role, you will engage in a manner that reflects the individuality of The Harborvale. You’ll cultivate a culture of warmth and excellence, creating memories that embody a sense of wonder, a hint of nostalgia, and a spark of adventure.
Are you a person who can use your love of this profession and dedication to being excellent at it, and finds joy in being a great host? If so, we want to talk with you.
Core Responsibilities:
Welcome every guest with genuine warmth, setting the tone for a positive and memorable dining experience
Answer phones, handle inquiries, and assist with reservations and waitlists
Assist with Room Service
Take pride in clear communication, supporting a positive and efficient team environment to ensure high-quality service
Monitor the dining room to support service flow and guest satisfaction
Contribute to a clean, inviting atmosphere that reflects pride in the workplace and respect for guests and colleagues
Position Requirements:
Must be available for flexible schedules, weekends, and holidays
Has 1 year of restaurant experience.
We offer competitive wages and benefits. This is a tipped position, with a base hourly rate of $12.00–$16.00 depending on shift, experience and qualifications, plus additional tip income.
Apply by answering a few questions to help us get to know you, below.